Frequently Asked Questions

WoW Handicraft is an online marketplace that specializes in selling a wide range of handmade and traditional handicraft products from around the world. We provide a platform for buyers to discover and purchase unique, high-quality items directly from talented artisans.

Shipping methods and costs may vary depending on the seller’s location and the destination of the order. Each seller on WoW Handicraft determines their own shipping policies, which will be clearly stated on their product pages. You can find information about shipping costs and estimated delivery time before completing the purchase.

If you encounter any problems with your order, such as damaged items, missing items, or any other concerns, please contact the seller directly. You can do this by visiting the order details page and using the provided communication channels. Sellers are responsible for resolving any issues related to their products.

To sell your handicraft products on WoW Handicraft, you need to create a seller account. Visit our website and follow the instructions to register as a seller. Once approved, you can list your products, set prices, and manage your inventory through your seller dashboard.

Yes, there are fees associated with selling on WoW Handicraft. We offer three unique plans as per the requirement (Quarterly, Half yearly and Annual). The exact plan details and other fees will be provided to you during the registration process or can be found in our seller guidelines.

As a seller, you have access to a dedicated seller dashboard where you can manage your inventory and product listings. From the dashboard, you can add new products, update existing listings, track sales, communicate with buyers, and handle other aspects of your store.

We have certain guidelines to ensure the quality and authenticity of the products listed on WOW Handicraft. These guidelines cover aspects such as product descriptions, images, pricing, and other relevant information. It’s important to review and adhere to these guidelines to maintain a positive selling experience.

When a customer places an order for your products, you will receive a notification through the seller dashboard. It’s crucial to respond to customer inquiries and fulfill orders promptly. Maintain clear communication with buyers, provide accurate shipping information, and address any issues or concerns they may have in a timely manner.